プライバシーポリシー

The official SENNA Online Shop is operated and maintained by HGL MDSE Kft. This Privacy Policy of HGL MDSE Kft provides information about what happens to any personal data that you provide to us, or any personal data that we may collect about you when you visit the SENNA Online Shop (hereinafter referred to as the “Website”) and/or when you purchase items on the Website — including why we collect it and what your rights are when we process your personal data.

Should you have any questions or require further information, please contact us at:
📧 Info@SennaHGL.net

The official SENNA Online Shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

1. Scope, Data Controller and Definitions

1.1 Scope of this Privacy Policy

This Privacy Policy applies to your visit to the Website and to all actions and measures relating to the execution and cancellation of online purchases, the creation of a customer account, sending newsletters, other informative or service-related e-mails, contacting customer service, and our marketing activities involving third-party websites.

1.2 Controller of Your Personal Data

Unless otherwise stated, HGL MDSE Kft is the controller responsible for processing your personal data when visiting and/or purchasing items on the Website.
To exercise your rights regarding data processing, you can contact us at Info@SennaHGL.net

In the context of electronic withdrawal, we process name, email address, and order number. The processing is carried out by our processor Revoq. Further information can be found in the Data Processing Agreement (DPA) at https://www.consumer-withdrawal.eu/dpa.

1.3 Definitions

  • GDPR: Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data.
  • Recipient: Any person, authority, or organisation to which personal data are disclosed (e.g. banks, couriers, IT providers).
  • Personal Data: Any information relating to an identifiable person — such as name, contact details, or payment information.
  • Data Controller: The entity determining how and why personal data are processed. For this Website, HGL MDSE Kft is the controller unless otherwise stated.
  • Processing: Any action performed on personal data, including collection, storage, use, or deletion.
  • Processor: Any entity processing personal data on behalf of the data controller.

2. Purposes, Legal Grounds and Retention Periods

We process personal data only for legitimate purposes in accordance with the GDPR, and only for as long as required. Below we outline the main categories of processing, legal bases, and retention periods.

2.1 Processing When Visiting the Website

We process your personal data for purposes such as providing Website access, improving functionality, ensuring IT security, and analysing usage patterns.

2.1.1 Website and IT Security

Certain data (e.g. IP address, browser type, OS) are collected automatically to ensure security and technical functionality. Stored in server logs, deleted after 30 days.
Legal basis: Article 6(1)(f) GDPR – legitimate interest in IT security.

2.1.2 Localised Website Version

Data are processed to display the Website in your preferred language or region. Stored in logs for up to 30 days.
Legal basis: Article 6(1)(f) GDPR – legitimate interest in user experience.

2.1.3 Website Analysis

We use Google Analytics to improve our website and advertising. Data are anonymised within the EU/EEA and retained for up to 26 months.
Legal basis: Article 6(1)(f) GDPR – legitimate interest in analytics.
Opt-out link: https://tools.google.com/dlpage/gaoptout

2.1.4 Individual Recommendations

We use Google AdWords to personalise your shopping experience.
Legal basis: Article 6(1)(f) GDPR – legitimate interest in better user experience.
Unsubscribe here: https://adssettings.google.com

2.1.5 Links to Third-Party Websites

We may provide links to external sites. HGL MDSE Kft is not responsible for third-party data processing. Please review their respective privacy policies.

2.1.6 Retargeting and Advertising

Tags and cookies may be set for targeted advertising through Google, Facebook, Pinterest, or Twitter. You can unsubscribe through each provider’s opt-out settings.

2.1.7 Use of Cookies

Cookies enable us to personalise your experience. For more details, please refer to our Cookie Settings page.

2.1.8 Customer Service

When contacting our customer service, we process your information to manage your request.
Legal basis: Articles 6(1)(b), (c), and (f) GDPR.

2.2 Email Marketing and Newsletters

With your consent, we send newsletters about our products, services, and offers. You may unsubscribe at any time by emailing Info@SennaHGL.net or clicking “Unsubscribe” in our emails.
Legal basis: Article 6(1)(a) GDPR – consent.

2.3 Customer Account Registration

Creating an account requires personal information. Data are retained for as long as your account is active and for seven years as required by law.
Legal basis: Article 6(1)(b) GDPR – contractual necessity.

2.4 Orders and Payments

We collect data required to process purchases, fulfil orders, prevent fraud, and manage cancellations or refunds.
Retention: 7 years in line with accounting and legal obligations.

3. Data Protection and Security

We secure our Website and systems through SSL encryption and industry-standard protections against unauthorised access, loss, or misuse.

4. Retention and Deletion

Personal data are retained only as long as necessary for stated purposes or as required by law (typically seven years).

5. Data Transfers and Recipients

Personal data may be shared with trusted service providers (e.g. Shopify, couriers, IT partners). When data are transferred outside the EU/EEA, we use approved safeguards such as the Standard Contractual Clauses (SCCs).

6. Rights of the Data Subject

Under the GDPR, you have the right to:

  • Access your data (Art. 15)
  • Rectify errors (Art. 16)
  • Request deletion (Art. 17)
  • Restrict processing (Art. 18)
  • Request data portability (Art. 20)

To exercise these rights, contact Info@SennaHGL.net

7. Right to Object and Withdraw Consent

You may object to processing based on legitimate interests or withdraw your consent at any time. Requests can be made via Info@SennaHGL.net. Withdrawal does not affect processing that occurred before the withdrawal.

8. Complaints

If you believe your personal data have been mishandled, you have the right to lodge a complaint with your local data protection authority.

9. Changes to this Policy

This Privacy Policy may be updated periodically. Substantial updates will be communicated through the Website or via email.

Contact Information

HGL MDSE Kft
Maglód, Dóra Tivadar utca 2, 2234 Hungary
📧 Info@SennaHGL.net